Reflecting on Progress A Report

Office of the Senior Vice President  for Health Sciences  Frank B. Cerra, Sr. Vice President October, 2000

AHC Financial Management Office
Service Outcomes

Service provided	Service recipient	Measure of effectiveness	Measurement  method	Frequency of data collection	Planned use of data
Coordinate the operating and capital budget processes for the AHC	Deans and collegiate fiscal officers; Central budget office	Budgets are balanced and delivered on time	Budgets are approved by SVP, President, and Regents	Annual	Ensure budget processes are efficient and effective
Serve as the AHC’s financial expert on all FUMC issues	SVP for Health Sciences and FUMC Finance Committee	Financial analyses are accurate, timely, and useful for decision-making	Performance review by SVP	Annual	Improve performance of the CFO for the AHC
Ensure financial controls, policies, and systems are adequate within the AHC	Internal Auditor, Controller, Chief Financial Officer	Number and severity of audit findings regarding financial management	Quarterly review of all audit findings for AHC units	Ongoing reports from Internal Audit and quarterly updates on unresolved issues	Improve internal controls and business processes
Provide financial services to units in the SVP and Shared Service units	Center and Administrative Directors	Customer satisfaction	Solicit feedback from customers during the annual performance review process for employees	Annual from performance reviews; monthly from direct conversations with Center and Unit Directors	Improve financial services to customers