Reflecting on Progress
A Report
Office of the Senior Vice President 
for Health Sciences 
Frank B. Cerra, Sr. Vice President
October 19, 2000

AHC Human Resources Office
Service Outcomes

Service Provided
Service Recipient
Measure of Effectiveness
Measurement Methods
Frequency of Data Collection
Planned Use of Data
HRIS ? Payroll, training & reporting All AHC levels > Payroll checks are accurate

> Effectiveness of training

> Accuracy/Timeliness of reports

 > Accuracy of payroll

> Timeliness/Accuracy of training & reporting

 > Payday and weekly adjustments to data base > Improve accuracy

> Process improvements
Academic and non-academic recruitment > Collegiate and administrative unit management

> Those seeking employment

 > Short processing time

> Recruitment of people with desired qualifications and diversity

 > Review processing time/time to fill job

> Review OEO reports

> Report of recruiting initiatives

 Monthly > Process improvement

> Creative sourcing of candidates
Labor and employee relations > Management at all levels

> Employees

> Union reps.

 > Accurate and timely information and interpretations

> Effective liaison with other U departments

> Positive relationships with union reps.

> Problem solving expertise

 > Ask department HR representatives

> Survey other units (Central HR, EAP, attorney, disabilities services, etc.)

> Meet with Union reps.

 > Monthly meetings

> Annually
 
 

> Quarterly

 

 > Training, process improvement

> Improve, foster relationships
 
 
 
 

> Improve relationships
Compensation (Job evaluation/salary programs,consultng) Management at all levels > Value added to plans to compensate at all levels

> Reasonable consistency within colleges and across AHC

> Competitive salary program

 HRTS II and other reporting from units Quarterly > Identify pay issues

> Work toward effective comp. goals
Training and organizational development All levels of AHC > Growth in understanding HR policy and concepts

> Trained, competent HR staff in colleges and units

> Reputation for problem solving abilities/handling high risk issues

 Staff surveys (HR contacts)

Grievance tracking

 Monthly meetings ? survey staff

Periodic feedback from U units and union

 Identify training and development needs